@article{d14c4cabc20143a0ba83280bd739c801,
title = "Patient experience and satisfaction with admission to an acute geriatric community hospital in the Netherlands: a mixed method study",
abstract = "Purpose: The acute geriatric community hospital (AGCH) in an intermediate care facility is an alternative to conventional hospitalization. A comprehensive geriatric assessment and rehabilitation are integrated into acute medical care for older patients. This study aims to evaluate patient experience and satisfaction with the AGCH. Design/methodology/approach: This is a mixed method observational study including a satisfaction questionnaire and qualitative interviews with AGCH patients or informal caregivers. Findings: A total of 152 participants filled in the questionnaire, and thirteen semi-structured interviews were conducted. Twelve categories and four overarching themes emerged in the analysis. In general, study participants experience the admission to the AGCH as positive and are satisfied with the care they received; there were also suggestions for improvement. Research limitations/implications: Limitations of this study include possible participation bias. The results show that patients value this type of care indicating that it should be implemented elsewhere. Further research will focus on health outcomes, readmission rates and cost effectiveness of the AGCH. Originality/value: This is the first study to evaluate care satisfaction with the AGCH. It shows that hospitalized older adults positively value the AGCH as an alternative to hospitalization.",
keywords = "Community hospital, Hospitalization, Intermediate care, Older adults, Quality of care",
author = "Ribbink, {Marthe E.} and Roozendaal, {Catharina C.} and MacNeil-Vroomen, {Janet L.} and Remco Franssen and Buurman, {Bianca M.}",
note = "Funding Information: Funding: The acute geriatric community hospital (AGCH, Amsterdam University Medical Centers) research receives funding though ZonMw, the Netherlands Organization for Health Research and Development, project number 808393598041 and the PVE fund. Moreover, the care provided at the AGCH is provided in a partnership between Cordaan, a community and home-care organization and the Amsterdam University Medical Center, location Academic Medical Center. The AGCH is financially supported by Zilveren Kruis, a health insurance company. Funding Information: The authors would also like to thank the members of the AGCH study group; these are the clinicians who work at the Geriatrics Department of the Amsterdam University Medical Centers and/or the AGCH. Funding : The acute geriatric community hospital (AGCH, Amsterdam University Medical Centers) research receives funding though ZonMw, the Netherlands Organization for Health Research and Development, project number 808393598041 and the PVE fund. Moreover, the care provided at the AGCH is provided in a partnership between Cordaan, a community and home-care organization and the Amsterdam University Medical Center, location Academic Medical Center. The AGCH is financially supported by Zilveren Kruis, a health insurance company. Collaborators : The AGCH study group comprises R H A van den Broek; W J Frenkel; M J Henstra; M A van Maanen; C J M Melkert, J L Parlevliet; E P van Poelgeest; M N Resodikromo; K J Kaland; I Oudejans; P M A van Rijn; N van der Velde; H C Willems; D Wyatt. Publisher Copyright: {\textcopyright} 2021, Marthe E. Ribbink, Catharina C. Roozendaal, Janet L. MacNeil-Vroomen, Remco Franssen and Bianca M. Buurman.",
year = "2021",
doi = "https://doi.org/10.1108/JICA-04-2021-0018",
language = "English",
volume = "29",
pages = "390--402",
journal = "Journal of Integrated Care",
issn = "1476-9018",
publisher = "Emerald",
number = "4",
}