Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding

Olga C. Damman; Anco De Jong; Judith H. Hibbard; Danielle R. M. Timmermans

doi:https://doi.org/10.1136/bmjqs-2015-004120

Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding

Olga C. Damman, Anco De Jong, Judith H. Hibbard, Danielle R. M. Timmermans

Public and occupational health (VUmc)

Research output: Contribution to journal › Article › Academic › peer-review

11 Citations (Scopus)

Original language	English
Pages (from-to)	860-869
Journal	BMJ Quality and Safety
Volume	25
Issue number	11
DOIs	https://doi.org/10.1136/bmjqs-2015-004120
Publication status	Published - Nov 2016

Keywords

Communication
Decision making
Nursing homes
Performance measures
Report cards

Access to Document

https://doi.org/10.1136/bmjqs-2015-004120

Cite this

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title = "Making comparative performance information more comprehensible: an experimental evaluation of the impact of formats on consumer understanding",

keywords = "Communication, Decision making, Nursing homes, Performance measures, Report cards",

author = "Damman, {Olga C.} and {De Jong}, Anco and Hibbard, {Judith H.} and Timmermans, {Danielle R. M.}",

year = "2016",

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AU - Damman, Olga C.

AU - De Jong, Anco

AU - Hibbard, Judith H.

AU - Timmermans, Danielle R. M.

PY - 2016/11

Y1 - 2016/11

KW - Communication

KW - Decision making

KW - Nursing homes

KW - Performance measures

KW - Report cards

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DO - https://doi.org/10.1136/bmjqs-2015-004120

M3 - Article

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SN - 2044-5415

VL - 25

SP - 860

EP - 869

JO - BMJ Quality and Safety

JF - BMJ Quality and Safety

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