Assessment of patient's experiences across the interface between primary and secondary care: Consumer Quality Index Continuum of Care

A.J. Berendsen; K.H. Groenier; G.M. de Jong; B.A. de Jong; W.J. van der Veen; J. Dekker; M.W.M. de Waal; J. Schuling

doi:https://doi.org/10.1016/j.pec.2009.01.011

Assessment of patient's experiences across the interface between primary and secondary care: Consumer Quality Index Continuum of Care

A.J. Berendsen, K.H. Groenier, G.M. de Jong, B.A. de Jong, W.J. van der Veen, J. Dekker, M.W.M. de Waal, J. Schuling

Rehabilitation medicine (VUmc)

Research output: Contribution to journal › Article › Academic › peer-review

20 Citations (Scopus)

Abstract

OBJECTIVE: Development and validation of a questionnaire that measures patients' experiences of collaboration between general practitioners (GPs) and specialists. METHODS: A questionnaire was developed using the method of the consumer quality index and validated in a cross-sectional study among a random sample of patients referred to medical specialists in the Netherlands. Validation included factor analysis, ascertain internal consistency, and the discriminative ability. RESULTS: The response rate was 65% (1404 patients). Exploratory factor analysis indicated that four domains could be distinguished (i.e. GP Approach; GP Referral; Specialist; Collaboration). Cronbach's alpha coefficients ranged from 0.51 to 0.93 indicating sufficient internal consistency to make comparison of groups of respondents possible. The Pearson correlation coefficients between the domains were

Original language	Undefined/Unknown
Pages (from-to)	123-127
Journal	Patient Education and Counseling
Volume	77
Issue number	1
DOIs	https://doi.org/10.1016/j.pec.2009.01.011
Publication status	Published - 2009

Access to Document

https://doi.org/10.1016/j.pec.2009.01.011

http://www.ncbi.nlm.nih.gov//entrez/query.fcgi?cmd=Retrieve&db=PubMed&dopt=Citation&list_uids=PM:19375266

Cite this

@article{88f3a04b674743c68dee977f701847bc,

title = "Assessment of patient's experiences across the interface between primary and secondary care: Consumer Quality Index Continuum of Care",

abstract = "OBJECTIVE: Development and validation of a questionnaire that measures patients' experiences of collaboration between general practitioners (GPs) and specialists. METHODS: A questionnaire was developed using the method of the consumer quality index and validated in a cross-sectional study among a random sample of patients referred to medical specialists in the Netherlands. Validation included factor analysis, ascertain internal consistency, and the discriminative ability. RESULTS: The response rate was 65% (1404 patients). Exploratory factor analysis indicated that four domains could be distinguished (i.e. GP Approach; GP Referral; Specialist; Collaboration). Cronbach's alpha coefficients ranged from 0.51 to 0.93 indicating sufficient internal consistency to make comparison of groups of respondents possible. The Pearson correlation coefficients between the domains were",

author = "A.J. Berendsen and K.H. Groenier and {de Jong}, G.M. and {de Jong}, B.A. and {van der Veen}, W.J. and J. Dekker and {de Waal}, M.W.M. and J. Schuling",

year = "2009",

doi = "https://doi.org/10.1016/j.pec.2009.01.011",

language = "Undefined/Unknown",

volume = "77",

pages = "123--127",

journal = "Patient Education and Counseling",

issn = "0738-3991",

publisher = "Elsevier Ireland Ltd",

number = "1",

}

TY - JOUR

T1 - Assessment of patient's experiences across the interface between primary and secondary care: Consumer Quality Index Continuum of Care

AU - Berendsen, A.J.

AU - Groenier, K.H.

AU - de Jong, G.M.

AU - de Jong, B.A.

AU - van der Veen, W.J.

AU - Dekker, J.

AU - de Waal, M.W.M.

AU - Schuling, J.

PY - 2009

Y1 - 2009

N2 - OBJECTIVE: Development and validation of a questionnaire that measures patients' experiences of collaboration between general practitioners (GPs) and specialists. METHODS: A questionnaire was developed using the method of the consumer quality index and validated in a cross-sectional study among a random sample of patients referred to medical specialists in the Netherlands. Validation included factor analysis, ascertain internal consistency, and the discriminative ability. RESULTS: The response rate was 65% (1404 patients). Exploratory factor analysis indicated that four domains could be distinguished (i.e. GP Approach; GP Referral; Specialist; Collaboration). Cronbach's alpha coefficients ranged from 0.51 to 0.93 indicating sufficient internal consistency to make comparison of groups of respondents possible. The Pearson correlation coefficients between the domains were

AB - OBJECTIVE: Development and validation of a questionnaire that measures patients' experiences of collaboration between general practitioners (GPs) and specialists. METHODS: A questionnaire was developed using the method of the consumer quality index and validated in a cross-sectional study among a random sample of patients referred to medical specialists in the Netherlands. Validation included factor analysis, ascertain internal consistency, and the discriminative ability. RESULTS: The response rate was 65% (1404 patients). Exploratory factor analysis indicated that four domains could be distinguished (i.e. GP Approach; GP Referral; Specialist; Collaboration). Cronbach's alpha coefficients ranged from 0.51 to 0.93 indicating sufficient internal consistency to make comparison of groups of respondents possible. The Pearson correlation coefficients between the domains were

U2 - https://doi.org/10.1016/j.pec.2009.01.011

DO - https://doi.org/10.1016/j.pec.2009.01.011

M3 - Article

C2 - 19375266

SN - 0738-3991

VL - 77

SP - 123

EP - 127

JO - Patient Education and Counseling

JF - Patient Education and Counseling

IS - 1

ER -