TY - JOUR
T1 - Does being informed and feeling informed affect patients' trust in their radiation oncologist?
AU - Smets, Ellen M. A.
AU - Hillen, Marij A.
AU - Douma, Kirsten F. L.
AU - Stalpers, Lukas J. A.
AU - Koning, Caro C. E.
AU - de Haes, Hanneke C. J. M.
PY - 2013
Y1 - 2013
N2 - We investigated whether the content of information provided by radiation oncologists and their information giving performance increase patients' trust in them. Questionnaires were used to assess radiotherapy patients (n=111) characteristics before their first consultation, perception of information giving after the first consultation and trust before the follow-up consultation. Videotaped consultations were scored for the content of the information provided and information giving performance. Patients mean trust score was 4.5 (sd=0.77). The more anxious patients were, the less they tended to fully trust their radiation oncologist (p=0.03). Patients' age, gender, educational attainment and anxious disposition together explained 7%; radiation oncologists' information giving (content and performance) explained 3%, and patients' perception of radiation oncologists' information-giving explained an additional 4% of the variance in trust scores. It can be questioned whether trust is a sensitive patient reported outcome of quality of communication in highly vulnerable patients. It is important to note that trust may not be a good patient reported outcome of quality of care. Concerning radiation oncologists' information giving performance, our data suggest that they can particularly improve their assessments of patients' understanding
AB - We investigated whether the content of information provided by radiation oncologists and their information giving performance increase patients' trust in them. Questionnaires were used to assess radiotherapy patients (n=111) characteristics before their first consultation, perception of information giving after the first consultation and trust before the follow-up consultation. Videotaped consultations were scored for the content of the information provided and information giving performance. Patients mean trust score was 4.5 (sd=0.77). The more anxious patients were, the less they tended to fully trust their radiation oncologist (p=0.03). Patients' age, gender, educational attainment and anxious disposition together explained 7%; radiation oncologists' information giving (content and performance) explained 3%, and patients' perception of radiation oncologists' information-giving explained an additional 4% of the variance in trust scores. It can be questioned whether trust is a sensitive patient reported outcome of quality of communication in highly vulnerable patients. It is important to note that trust may not be a good patient reported outcome of quality of care. Concerning radiation oncologists' information giving performance, our data suggest that they can particularly improve their assessments of patients' understanding
U2 - https://doi.org/10.1016/j.pec.2012.05.001
DO - https://doi.org/10.1016/j.pec.2012.05.001
M3 - Article
C2 - 22694893
SN - 0738-3991
VL - 90
SP - 330
EP - 337
JO - Patient Education and Counseling
JF - Patient Education and Counseling
IS - 3
ER -