e3service: An ontology for needs-driven real-world service bundling in a multi-supplier setting

S. de Kinderen; P.G.M. De Leenheer; J. Gordijn; J.M. Akkermans; R.M. Droes; F.J.M. Meiland

doi:https://doi.org/10.3233/AO-130127

e3service: An ontology for needs-driven real-world service bundling in a multi-supplier setting

S. de Kinderen, P.G.M. De Leenheer, J. Gordijn, J.M. Akkermans, R.M. Droes, F.J.M. Meiland

Research output: Contribution to journal › Article › Academic › peer-review

3 Citations (Scopus)

Abstract

Businesses increasingly offer their services electronically via the Web. Take for example an Internet Service Provider. An ISP offers a variety of services, including raw bandwidth, IP connectivity, and Domain Name resolution. Although in some cases a single service already satisfies a customer need, in many situations a customer need is so complex that a bundle of services is needed to satisfy the need, as with the ISP example. In principle, each service in a bundle can be provisioned by a different supplier. This paper proposes an ontology, e

Original language	English
Pages (from-to)	195-229
Journal	APPLIED ONTOLOGY
Volume	8
Issue number	4
DOIs	https://doi.org/10.3233/AO-130127
Publication status	Published - 2013

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This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

https://doi.org/10.3233/AO-130127

Cite this

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