More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study

Pablo M Stegerhoek; Jesse van der Zande; Herman IJzerman; Evert A L M Verhagen; P Paul F M Kuijer; Caroline Bolling

doi:10.1097/JOM.0000000000003073

More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study

Pablo M Stegerhoek, Jesse van der Zande, Herman IJzerman, Evert A L M Verhagen, P Paul F M Kuijer, Caroline Bolling

Research output: Contribution to journal › Article › Academic › peer-review

Abstract

OBJECTIVES: We investigated the perspective on workload within the Royal Netherlands Marechaussee, part of the Dutch armed forces.

METHODS: This qualitative study follows an emergent design based on Grounded Theory principles and used semi-structured interviews and focus groups with 91 Royal Netherlands Marechaussee employees. The interviews (n = 31) and focus groups (n = 14) were transcribed verbatim and analyzed by two researchers (CB and JZ) according to comparative data analysis.

RESULTS: Participants believed the perception of workload to be more important than the actual workload. Furthermore, participants mentioned that indirect factors, such as organizational factors and recruitment, could modulate their workload perception.

CONCLUSIONS: The perception of workload is key within the context of the Royal Netherlands Marechaussee. Modifiable factors related to the perceived workload could facilitate employee well-being without reducing the actual workload.

Original language	English
Journal	Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine
Early online date	20 Feb 2024
DOIs	https://doi.org/10.1097/JOM.0000000000003073
Publication status	Published - 27 Feb 2024

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10.1097/JOM.0000000000003073

Cite this

Stegerhoek, P. M., van der Zande, J., IJzerman, H., Verhagen, E. A. L. M., Kuijer, P. P. F. M., & Bolling, C. (2024). More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study. Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine. https://doi.org/10.1097/JOM.0000000000003073

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abstract = "OBJECTIVES: We investigated the perspective on workload within the Royal Netherlands Marechaussee, part of the Dutch armed forces.METHODS: This qualitative study follows an emergent design based on Grounded Theory principles and used semi-structured interviews and focus groups with 91 Royal Netherlands Marechaussee employees. The interviews (n = 31) and focus groups (n = 14) were transcribed verbatim and analyzed by two researchers (CB and JZ) according to comparative data analysis.RESULTS: Participants believed the perception of workload to be more important than the actual workload. Furthermore, participants mentioned that indirect factors, such as organizational factors and recruitment, could modulate their workload perception.CONCLUSIONS: The perception of workload is key within the context of the Royal Netherlands Marechaussee. Modifiable factors related to the perceived workload could facilitate employee well-being without reducing the actual workload.",

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Stegerhoek, PM, van der Zande, J, IJzerman, H, Verhagen, EALM, Kuijer, PPFM & Bolling, C 2024, 'More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study', Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine. https://doi.org/10.1097/JOM.0000000000003073

More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study. / Stegerhoek, Pablo M; van der Zande, Jesse; IJzerman, Herman et al.
In: Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine, 27.02.2024.

Research output: Contribution to journal › Article › Academic › peer-review

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T1 - More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study

AU - Stegerhoek, Pablo M

AU - van der Zande, Jesse

AU - IJzerman, Herman

AU - Verhagen, Evert A L M

AU - Kuijer, P Paul F M

AU - Bolling, Caroline

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N2 - OBJECTIVES: We investigated the perspective on workload within the Royal Netherlands Marechaussee, part of the Dutch armed forces.METHODS: This qualitative study follows an emergent design based on Grounded Theory principles and used semi-structured interviews and focus groups with 91 Royal Netherlands Marechaussee employees. The interviews (n = 31) and focus groups (n = 14) were transcribed verbatim and analyzed by two researchers (CB and JZ) according to comparative data analysis.RESULTS: Participants believed the perception of workload to be more important than the actual workload. Furthermore, participants mentioned that indirect factors, such as organizational factors and recruitment, could modulate their workload perception.CONCLUSIONS: The perception of workload is key within the context of the Royal Netherlands Marechaussee. Modifiable factors related to the perceived workload could facilitate employee well-being without reducing the actual workload.

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Stegerhoek PM, van der Zande J, IJzerman H, Verhagen EALM, Kuijer PPFM, Bolling C. More Than Just Workload - Personnel's Perspective on Workload at the Royal Netherlands Marechaussee; A Qualitative Study. Journal of occupational and environmental medicine / American College of Occupational and Environmental Medicine. 2024 Feb 27. Epub 2024 Feb 20. doi: 10.1097/JOM.0000000000003073