The EFQM Model as a framework for total quality management in healthcare Results of a longitudinal quantitative study

Steffie van Schoten; Carolien de Blok; Peter Spreeuwenberg; Peter Groenewegen; Cordula Wagner

doi:https://doi.org/10.1108/IJOPM-03-2015-0139

The EFQM Model as a framework for total quality management in healthcare Results of a longitudinal quantitative study

Steffie van Schoten, Carolien de Blok, Peter Spreeuwenberg, Peter Groenewegen, Cordula Wagner

Public and occupational health (VUmc)

Research output: Contribution to journal › Article › Academic › peer-review

40 Citations (Scopus)

Original language	English
Pages (from-to)	901-922
Journal	International Journal of Operations & Production Management
Volume	36
Issue number	8
DOIs	https://doi.org/10.1108/IJOPM-03-2015-0139
Publication status	Published - 2016

Keywords

Continuous improvement
EFQM excellence model
Empirical
Longitudinal
Quality management
Total quality management

Access to Document

https://doi.org/10.1108/IJOPM-03-2015-0139

Cite this

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title = "The EFQM Model as a framework for total quality management in healthcare Results of a longitudinal quantitative study",

keywords = "Continuous improvement, EFQM excellence model, Empirical, Longitudinal, Quality management, Total quality management",

author = "{van Schoten}, Steffie and {de Blok}, Carolien and Peter Spreeuwenberg and Peter Groenewegen and Cordula Wagner",

year = "2016",

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language = "English",

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AU - van Schoten, Steffie

AU - de Blok, Carolien

AU - Spreeuwenberg, Peter

AU - Groenewegen, Peter

AU - Wagner, Cordula

PY - 2016

Y1 - 2016

KW - Continuous improvement

KW - EFQM excellence model

KW - Empirical

KW - Longitudinal

KW - Quality management

KW - Total quality management

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DO - https://doi.org/10.1108/IJOPM-03-2015-0139

M3 - Article

SN - 0144-3577

VL - 36

SP - 901

EP - 922

JO - International Journal of Operations & Production Management

JF - International Journal of Operations & Production Management

IS - 8

ER -